Shipping Methods

Can I buy on the website, even if i'm not Italian?

The Italian Language website is reserved to customers who do live in Italy and it is not enabled to let you choose a foreign country for the shipment. So, remember to choose ENGLISH as language in the drop-down menu left above in the main website.

Currently we ship to below countries list:

EUROPE EU: Belgium, Denmark, Wales, England, Republic of Ireland,Luxembourg, Monaco, Holland (Netherlands), Portugal, Scotland, Spain (except Canary Islands, Ceuta and Melilla) , Austria, Croatia, Finland, Northern Ireland, Sweden, Czech Republic, Greece, Poland, Slovak Republic, Hungary, Bulgaria.

We do not accept orders to Post Office boxes. We do not accept orders at Hotels, post offices and similar organizations, except when the recipient works at these organizations.

 

SHIPPING INFORMATION

Delivery times depends on geographical locations. Usually all items shipped in Italy will reach the client within one or two business days from the time it leaves the warehouse. For what the shipping in Europe concerns, the items will reach the destination within 3/4 days (except public holidays).
Shipments are all made by UPS delivery service.

 

TRACKING YOUR DELIVERY WITH UPS

You may track the delivery of your order at www.dhl.com by using the Tracking Number. You will find the Tracking Number related to your order in the delivery confirmation e-mail.
Registered at the website users can also check the status of their delivery in My Account section.
The UPS courier service delivers from Monday to Friday during office hours and you cannot pre-book delivery times. The courier will try to deliver the parcel for two consecutive working days, leaving a notification each time, with a UPS contact number.
Undelivered packages will be returned to our warehouse.

 

FAQ SHIPMENTS

1) Non riesco a trovare il mio paese tra quelli disponibili per la registrazione o per la spedizione, come faccio?

Verifica di trovarti sul sito MABRUN.COM e di aver impostato la lingua su Italiano. Nel caso non riuscissi comunque a trovare il paese contattaci scrivendo a mabrun@kom-lab.com.




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